Yes, we offer automatic bill payment options for employers in Group Plans. Payments are deducted on the fifth day of each month, beginning the month after ACH billing is established, in an effort to ensure that payments are never late; however, you may request a different automatic draft date when you set up your ACH in the online Employer Access Program®. If you prefer paperless billing, please log into the Employer Access Program® and update billing preferences by clicking "Administration" and then "Employer Settings".

I made a double payment. What do I do?

If a double payment is made, the extra amount will sit on the account to be used for the next months bill. If there are any changes to the bill, the amount will still be applied and may cause a positive or negative amount to be shown on the next bill.