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What are GuideStone’s eligibility requirements for Group Plans insurance coverage?
Employer Eligibility The employer must be an eligible church, agency or instituti
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Are all employees at a Group Plans employer required to have the same health plan?
No, not all employees are required to have the same plan. An employer may establi
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Does GuideStone provide online resources just for Group Plans employers?
Yes, we do! You can find answers to common administration questions here in the o
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What is the Employer Access Program® and how can I set it up for our insurance plans?
As an employer administrator, you have access to GuideStone’s free, online portal
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How do I send an encrypted message to Group Plans?
You can contact your support group and request an encrypted email to reply to. On
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Where do I find my plan booklets for Group Plans?
There are two ways you may find your plan booklets: If you are enrolled in covera
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Who do I contact if I have a question about Group Plans?
There are several ways to find answers to questions about your Group Plans as an
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Does GuideStone offer automatic bill payment options for Group Plans?
Yes, we offer automatic bill payment options for employers in Group Plans. Paymen
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How does GuideStone bill for different insurance products in Group Plans?
All the employees at a given employer who have insurance with GuideStone are list
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Where can I find an electronic copy of my Group Plans bill?
As an employer administrator, you can find an electronic copy of your Group Plans
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How long does an online payment take to process for Group Plans?
Online payments generally take one business day to process and an additional two
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How do I adjust employees’ salaries for Group Plans?
If you are a verified Group Plans administrator, you may log into the Employer Ac
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How do I enroll my new employees in the Group Plans coverage that we offer?
Please complete the enrollment online through the Employer Access Program® by fol
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How do I terminate or cancel my employee’s coverage for Group Plans?
If your employee is no longer employed with your group, you must log into the Emp
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If my employee needs medical, dental and/or vision coverage to continue after their termination date, what options do they have for Group Plans?
If your group elects to offer medical, dental and/or vision continuation coverage
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How can my employee(s) get an ID card for their Group Plans coverage for an appointment or prescription pick-up?
Your employees will be provided physical medical ID cards, which will also be ava
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My employee just gave birth to or adopted a child. How do I add their new dependent to the Group Plans coverage?
First, congratulations are in order! GuideStone policy states that participants h
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What do I need to do if my employee would like to add life coverage for themselves and/or a dependent in Group Plans?
If your group offers life coverage in Group Plans, your employee may be enrolled
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What will happen to Group Plans medical coverage provided through GuideStone for my spouse and dependent children after divorce or legal separation?
Following the divorce (or legal separation) of an employee, some employers allow
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When can I add an employee and/or dependent to dental coverage for Group Plans?
This article is for Group Plans employers. If you are looking for Personal Plans,